Fee policy

Steven-Henderson_034-finalCommunity Connect Transport informs Customers of our fee structure at the time of initial contact or when making a booking, and prior to any forthcoming fee variation associated with service provision that may impact upon the customer.

Customers are encouraged to inform Community Connect Transport Services if at any time they are experiencing financial hardship which may impact upon their ability to pay any fee or advertised costs. In cases of financial hardship, Community Connect may reduce or waive fees. No service user accessing funded programs will be refused service provision on the basis of their inability to pay fees/charges.

Individual fees are collected by the driver at the time of transport. Community Connect Transport Services utilises all revenue from fees to enhance and expand the provision of services to all customers.

Fees

Fee structure for funded services per person:

Shopping shuttle services including Flexi-ride and Easy Rider Services (for North Sydney residents) – $4.50 or $2.50

Social Bus Outings – $11.00
Please note: some group social outings are costed as a group.

Medical or other appointments
Within Lower North Shore area $12.00 or $7.50 one way
Outside Lower North Shore area $20.00 or $12.00 one way

Please note: any applicable tolls are paid by the individual customer.

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Welcome

We are here to help you with your transport needs. To discuss your specific requirements or if you have any questions please contact us. A member of our Community Connect family looks forward to assisting you.

By providing professional, safe, reliable, and courteous transport services, Community Connect enables people living in their own homes to access services and community facilities, so that they can maintain their health, wellbeing and independence.

For all enquiries please contact us:

Phone: 9490 9500

Email: click here

Fax: 9490 9599

Or go to our Contact Page

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Make a booking

Booking requests can be made online or by contacting our Transport Co-ordinator on 9490 9500

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