Providing safe and reliable transport services
We provide transport services to eligible clients who live independently and are unable to access mainstream public transport in the Local Government Areas of:
- Lane Cove
- North Sydney
You can book our transport services as your circumstances require, to an appointment (medical, non-medical or personal), visit the shops, the local Community Centre, the hairdresser or attend a social get together with family and friends. Our clients include older people, people with disabilities, people from culturally and linguistically diverse backgrounds, children, youth, seniors, Aboriginal and Torres Strait Islanders and Carers.
All our vehicles have been selected for ease of access, and many are wheelchair accessible, enabling passengers with various levels of mobility a choice of transport.
All transport services are subject to eligibility requirements.
Community Connect Transport provides safe, reliable and flexible “point-to-point” transport services for medical, hospital, specialist and rehab appointments, in either cars or buses depending on your needs. Our vehicles are selected for ease of access and many are wheelchair accessible enabling passengers with various levels of mobility a choice of transport.
The Community Connect Transport office is open Monday to Friday, 8.00am to 4.00pm and our wonderful drivers are available to transport residents from 7.30am to 5.30pm Monday to Friday. Advance bookings are essential. Bookings made less than three working days in advance will be put on standby if we are fully booked. If you are new to Community Connect Transport, you will need register your details by clicking here ‘ Register as a new client ‘.
Please note we do not provide hospital in-patient discharge transport after procedures.
How do I book Community Connect Transport?
Once you have registered with Community Connect Transport you can make a booking via our website,(click on the Transport Service below that you would like to book), or email [email protected] or call our Customer Service Team on 9490 9500. If the phone is unattended please leave a message.
When making a booking please have on hand the following information:
- Your Appointment Time
- Full Destination Address
- Doctor’s Name/Clinic number
- Surgery Contact Phone Number
- Indication of Length of Appointment
Two (2) days prior to your trip you will receive an automated phone call to confirm your pick-up time.
For bookings less than three (3) working days out, please call our Customer Service Team on 9490 9500 to check availability.
If transport is available you will be asked to be ready to be picked up at least half an hour before your scheduled collection time.
Have a question? We’re here to help
To discuss your requirements or for all questions please contact us